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To: All Staff and Students From: Information Technology Unit Date: 5 Feb 2019

Notification of Maintenance - Upgrade of Firmware of Core Network Switch
Description Due to the upgrade of firmware for core network switches at WK campus, there will be an interruption to some IT services.
Affected Period : From: 11:00 pm, 15 Feb 2019 (Fri)
To: 03:00 am, 16 Feb 2019 (Sat)
Service(s) affected:
  • HKCC Web Site
  • SPEED Web Site
  • CPCE Libraries Web Site
  • Moodle System
  • ITU Web Site
  • Staff SharePoint Portal
  • Staff Web Hosting
  • CPCE Survey System
  • CPCE Inventory Management System
  • CPCE ownCloud
  • Teaching Assignment System for SPEED
  • WIE Application Management System
  • Printing service
  • Network connections in WK Campus
Includes: PC connection in campus, Wi-Fi Service, and IP Phone Service

Should you have any enquiries, please contact Networking Team at 3746-0566 or ITU Helpdesk at 3746-0818 / 3746-0819 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

We apologize for any inconvenience this may cause.

Paul Lo
Networking Team
Information Technology Unit


HelpDesk Contact

HHB Campus
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)

WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it


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