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To: All Staff
From: Information Technology Unit
Date: 19 February 2019

Subject: PC Health Checking and Software Asset Management(SAM) Exercise for CPCE in 2018/19

Dear Colleagues,

A new round of PC health checking and SAM exercise will start on 25 February 2019. Same as last year, ITU staff will work with contractor coming to your office to perform regular check-up and conduct the SAM exercise on your PCs and units’ notebook computer:

  1. Check for virus signature database update - ESET NOD32
  2. Check harddisk capacity (C drive and D drive)
  3. Remove add-ons/toolbars installed on web browser accidentally
  4. Renewal of ITU iPad loan service
  5. SAM Exercise

* For academic staff, please indicate your preferred timeslot by signing up the exercise via “IT Training Registration” under CPCE Portal
(https://portal.cpce-polyu.edu.hk )

Should you have any enquiries, please contact ITU helpdesk at 3746-0818 (HHB) / 3746-0819 (WK) or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Thank you for your attention.

Sam Wong
User Support Team
Information Technology Unit


HelpDesk Contact

HHB Campus
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)

WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:

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