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Security Incident Reporting & Response

  1. All Users shall report any security breaches to ITU Helpdesk as quickly as possible to limit the impact of the security incidents to the College.

  2. Information Technology Unit may take necessary actions during a security incident in order to protect the Campus Network as a whole, including temporary disconnection of the implicated devices or systems from the Campus Network or User account suspension in the event of a security incident.

  3. During a security breach investigation, the Head of Information Technology may appoint an investigator to examine information stored in or transmitted by implicated college Information Systems in accordance with the Personal Data (Privacy) Ordinance.


HelpDesk Contact

HHB Campus
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)

WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:

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