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To: All Staff

From : Information Technology Unit

Date: 25 April 2017

Notification of Service Interruption - Email Delivery Service from Moodle System to Users' Mailbox

Description: It was found email sending from Moodle system to users' mailbox has been delayed.
Affected Period: From: 9:00 am, 21 April 2017 (Friday)
To: 3:30 pm, 25 April 2017 (Tuesday)
Impact to Users:
  1. Email copy of "News and Announcements" may be delivered later than usual in the affected period.
  2. Email copy of "My Mail" may be delivered later than usual in the affected period.
Status: The email delivery service from Moodle system resumed normal.
Additional Information: Access to Moodle and other Moodle features including "News and Announcements" and "My Mail" are not affected.

Should you have any enquiries, please contact E-learning Team at 3746-0569 or ITU Helpdesk at 3746-0818 / 3746-0819 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

We apologize for any inconvenience this may cause.

Cloud Chiu
E-learning Team
Information Technology Unit

 

HelpDesk Contact

HHB Campus
12/F, Room 1201
(Mon-Fri : 8:30am to 5:30pm)
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)
3746-0818


WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:
pfitoper@cpce-polyu.edu.hk

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