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To: All Staff

From : Information Technology Unit

Date: 16 Oct 2017

Notification of Incident – Service Interruption of Reverse Proxy Server


Description

Due to the file corruption on the Reverse Proxy server, user cannot access some of the web sites during the affected period.

Affected Period :

From: 4:30pm, 16 Oct 2017
To: 8:00pm, 16 Oct 2017

System(s) affected:

The following web sites cannot be accessed:

Status:

The corrupted configuration files were restored and the access of the captioned web sites was resumed.

Should you have any enquiries, please contact Server Administration Team at 3746-0567 or ITU Helpdesk at 3746-0818 / 3746-0819 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .'; document.write( '' ); document.write( addy_text23561 ); document.write( '<\/a>' ); //--> This e-mail address is being protected from spambots. You need JavaScript enabled to view it

William Lo
Server Administration Team
Information Technology Unit

 

HelpDesk Contact

HHB Campus
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)
3746-0818


WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:
pfitoper@cpce-polyu.edu.hk

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 




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