logo            logo

What's New

about_teams_logo

service_contacts

ITU consists of 5 service teams, namely Network, Server Administration, User Support, System Development and E-learning for provision of information technology support to CPCE.  Each team is managed by dedicated ITU team leaders.  Their contacts are listed below for your information.
  • Network team is responsible for the implementation of the network plan and management of the campus network; monitoring campus network, data centre, security infrastructure design and VoIP system; conducting network security assessment, audit services, and application security review; and designing and managing disaster recovery project.

    Team Leader: Paul Lo 37460596 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
    Deputy Leader: Keith Lee 37460551 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Server administration team is responsible for the implementation of server and system policies and management of information dissemination; monitoring systems and servers; and managing technical documentation including proposal, tender specification, rules, policies and notices.

    Team Leader: William Lo 37460595 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • User support team is responsible for the end-user support and management of software asset; managing student computer centres and IT laboratories in HHB and WK campuses; and organizing IT training courses to all level of users.

    Team Leader: John Cheung 37460594 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
    Deputy Leader: Sam Wong 37460593 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • System development team is responsible for the management of the interface files across systems; liaising with users to collect user requirements, outline system design and manage software engineering; working with vendors to meet project schedules and monitor development progress; and developing and maintaining college e-learning platform and other information management systems.

    Team Leader: Kris Wong 37460825 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • E-learning team is responsible for the management of college e-learning platform; providing support to e-learning matters and organizing e-learning related training to academics and students; planning e-learning roadmap and designing and developing new e-learning features; managing IT Training System and CPCE Survey System.

    Team Leader: Cloud Chiu 37460591 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
We are committed to be a service-oriented unit to deliver innovative, effective and friendly IT services to all members of the College.  Moreover, we hope to have a good partnership with all units to provide quality services to our students.  Please also feel free to contact Jackie Siu, Associate Head of IT, (37460834 This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) for any enquiry.

 

HelpDesk Contact

HHB Campus
12/F, Room 1201
(Mon-Fri : 8:30am to 5:30pm)
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)
3746-0818


WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:
pfitoper@cpce-polyu.edu.hk

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 




© 2011 CPCE Information Technology Unit (ITU) Privacy Policy Statement and DisclaimerSite Map
This website is best viewed with Microsoft Internet Explorer 7.0 and Firefox 3.0 or above