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User Support Services

Students can seek advice or assistance in relation to the use of IT facilities and services including enquiry on student account issue.  Our Help Desk Centers are available for telephone, email or online queries as follows:

Hotline:

3746-0818 (HHB) and 3746-0819 (WK)

Email:

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You are welcome to come in person at the Help Desk Counters located inside the student computer centres or the Help Desk Centers located at Room 1201 of the Hung Hom Bay campus and Room S512 of the West Kowloon campus.

Opening Hours:

Monday - Friday 8:30am - 10:30pm
Saturday 8:30am - 6:30pm
Sunday and Public Holidays Closed
 

HelpDesk Contact

HHB Campus
12/F, Room 1201
(Mon-Fri : 8:30am to 5:30pm)
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)
3746-0818


WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:
pfitoper@cpce-polyu.edu.hk

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