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To: All Staff and Students

From : Information Technology Unit

Date: 21 October 2016

Notification of Incident - Unable to Access Poll Everywhere connecting "eduroam" Wi-Fi Network

Description Users reported they cannot access Poll Everywhere when connected to "eduroam" Wi-Fi in CPCE campuses.
Affected Period: From: 10:00 am, 19 October 2016
Service(s) affected: Poll Everywhere
Status: ITU is working with service provider to troubleshoot the problem.
Users are recommended to use PC or connect their wireless device to
"CPCE_Staff" or "CPCE_Student" Wi-Fi SSID to access Poll Everywhere when necessary.

Should you have any enquiries, please contact E-learning Team at 3746-0569 or ITU Helpdesk at 3746-0818 / 3746-0819 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

We apologize for any inconvenience this may cause.

Cloud Chiu
E-learning Team
Information Technology Unit


HelpDesk Contact

HHB Campus
12/F, Room 1201
(Mon-Fri : 8:30am to 5:30pm)
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)

WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it


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