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To: All Staff and Students

From : Information Technology Unit

Date: 15 Jun 2017

Notification of Maintenance - Upgrade of Firmware of Network Switch

Description Due to the upgrade of firmware for network switches at HHB campus, there will be service interruption to some IT services.
Affected Period : From: 11:00 P.M. 23 Jun 2017 (Fri)
To: 06:00 A.M. 24 Jun 2017 (Sat)
System(s) affected:
  • CPCE Portal
  • CPCE Room Booking System
  • Network connections in HHB Campus
    Includes: PC connection, Printing service, Wi-Fi Service, and IP Phone Service
Additional Information To access email and Moodle during the affected period, please use https://email.cpce-polyu.edu.hk and https://moodle.cpce-polyu.edu.hk respectively.

Should you have any enquiries, please contact Networking Team at 3746-0566 or ITU Helpdesk at 3746-0818 / 3746-0819 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

We apologize for any inconvenience this may cause.

Paul Lo
Networking Team
Information Technology Unit


HelpDesk Contact

HHB Campus
12/F, Room 1201
(Mon-Fri : 8:30am to 5:30pm)
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)

WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it


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