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To: All Staff and Students

From : Information Technology Unit

Date: 31 October 2017

Notification of Urgent Maintenance - Suspension of IT Services for Network Switch Maintenance


Description

Due to abnormal high loading of core network switch at West Kowloon Campus, there will be service suspension on IT services for urgent maintenance of the network switch.

Period :

From: 11:00 pm, 31 Oct 2017 (Tue)
To: : 05:00 am, 1 Nov 2017 (Wed)

System(s) affected:

  • All network connection at WK campus
  • Moodle E-Learning System
  • Wi-Fi service at WK campus
  • IP phone service at WK campus
  • Website of CPCE
  • Website of HKCC
  • Website of SPEED
  • Website of CPCE Libraries
  • CPCE Owncloud System
  • Staff Web Hosting Service
  • CPCE Survey System

Impact on Users:

The above IT services will not be available during the affected period.

Should you have any enquiries, please contact Networking Team at 3746-0566 or ITU Helpdesk at 3746-0818 / 3746-0819 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .'; document.write( '' ); document.write( addy_text33261 ); document.write( '<\/a>' ); //--> This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We apologize for any inconvenience this may cause.

Paul Lo
Networking Team
Information Technology Unit

 

HelpDesk Contact

HHB Campus
12/F, Room 1201
(Mon-Fri : 8:30am to 5:30pm)
11/F, Student Computer Centre
(Mon-Fri : after 5:30pm;
Sat : Whole day)
3746-0818


WK Campus
5/F, South Tower, Student Computer Centre
3746 0819

HelpDesk Email:
pfitoper@cpce-polyu.edu.hk

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 




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