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Overview of Student Barometer 2020 Results


CPCE participated in the Student Barometer (SB) exercise for the sixth year in a row, and its performance was on par with the global and Asian benchmarks in various aspects of students’ experience.

The SB exercise, conducted by the independent research company “i-graduate”, is a global survey1 of students’ experience in the areas of arrival, learning, living and support. In 2020, CPCE received an overall local student satisfaction rate2 of 83.6%, which was gauged by “i-graduate” as “high” and comparable with the global benchmark of 83.2% and the Asian benchmark of 85.7%.

Among the local students of the participating institutions, the survey revealed that:

  • In learning elements, CPCE attained a high average student satisfaction rate3 of 86.1%, which was on par with the global benchmark of 85.8% and the Asian benchmark of 87.1%. Of the 37 individual learning elements, CPCE outperformed both the global and Asian benchmarks in 16 of them. Besides, CPCE attained a satisfaction rate of 90% or higher in 13 elements.
  • With respect to “Careers Advisory Service”, CPCE received a student satisfaction rate of 97.5%, which was much higher than the global benchmark of 91.9% and the Asian benchmark of 94.3%. 

The bar graph below shows elements that CPCE performed above the global and Asian benchmarks for local students in the SB 2020:

CPCE SB Survey

1SB Survey 2020 received around 56,000 responses from students of 36 universities/institutions in 12 countries.
2Overall student satisfaction rate refers to the percentage of respondents who indicated they were “satisfied” or “very satisfied” over the question, “Overall, how satisfied are you with all aspects of your experience at your university/institution?”.
3Average satisfaction rate of respondents over 37 learning elements assessed in the survey