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Overview of Student Barometer 2022 Results


For the eighth consecutive year, CPCE participated in the Student Barometer (SB) exercise, where its overall local student satisfaction rate in 2022 was higher than both the global and Asian benchmarks, reflecting that CPCE performed better in important aspects of students’ experience.  

A global survey1 conducted by the independent research company “i-graduate”, the SB exercise gauges students’ experience in the areas of arrival, learning, living, support, and the institutions’ response to COVID-19.  In 2022, CPCE received an overall local student satisfaction rate2 of 89.6%, higher than the 85.8% in 2021 and better than this year’s global benchmark of 88.8% and Asian benchmark of 88.1%.

Among the local students of the participating institutions, the survey revealed that:

  • In learning elements, CPCE attained a high average student satisfaction rate of 88.6%3, which was on par with the global benchmark of 88.0% and the Asian benchmark of 89.6%.
  • Of the 34 individual learning elements, CPCE outperformed both the global and Asian benchmarks in 12 of them, including “Expert Lecturers”, “The Quality of Lectures”, “Online Lectures”, “Online Tutorials”, “Programme Content”, “Learning Technology”, and “The Level of Research Activity”, with the majority of them obtaining a satisfaction rate above 90%.
  • Regarding support services, CPCE attained a satisfaction rate over 90% in 11 out of 13 elements, including “Careers Advisory Service”, “Counselling Services”, “Campus Facilities Services, and “IT Support”. 

The bar graph below shows some essential elements that CPCE performed above the global and Asian benchmarks for local students in the SB 2022: 

Essential Elements Where CPCE Performs Above Asian and Global Benchmarks

SB Survey 2022 received more than 69,400 responses from domestic students of 146 universities/institutions in 17 countries.

Overall student satisfaction rate refers to the percentage of respondents who indicated they were “satisfied” or “very satisfied” regarding the question, “Overall, how satisfied are you with all aspects of your experience at your university/institution?”.

Average satisfaction rate of respondents over 34 learning elements assessed in the survey