About Teams
ITU consists of 5 service teams, namely Network, Server Administration, User Support, System Development and E-learning for provision of information technology support to CPCE. Each team is managed by dedicated ITU team leaders. Their contacts are listed below for your information.
- Network team is responsible for the implementation of the network plan and management of the campus network; monitoring campus network, data centre, security infrastructure design and VoIP system; conducting network security assessment, audit services, and application security review; and designing and managing disaster recovery project.
Team Leader: Keith Lee 37460551 Keith.Lee@cpce-polyu.edu.hk
- Server administration team is responsible for the implementation of server and system policies and management of information dissemination; monitoring systems and servers; and managing technical documentation including proposal, tender specification, rules, policies and notices.
Team Leader: Agnes Ng 37460597 Agnes.Ng@cpce-polyu.edu.hk
- User support team is responsible for the end-user support and management of software assets; managing the student computer centre and IT laboratories in the WK campus; and organizing IT training courses for all levels of users.
Team Leader: John Cheung 37460594 John.Cheung@cpce-polyu.edu.hk Deputy Leader: Sam Wong 37460593 Sam.Wong@cpce-polyu.edu.hk
- System development team is responsible for the management of the interface files across systems; liaising with users to collect user requirements, outline system design and manage software engineering; working with vendors to meet project schedules and monitor development progress; and developing and maintaining other information management systems.
Team Leader: Kris Wong 37460825 Kris.Wong@cpce-polyu.edu.hk
- E-learning team is responsible for the management of College E-learning platforms; providing support to E-learning matters and organising E-learning related training to academic staff and students; planning E-learning roadmap and designing and developing new E-learning features; managing e-form System, IT Resource and Survey System.
Team Leader: John Cheung 37460594 John.Cheung@cpce-polyu.edu.hk
We are committed to be a service-oriented unit to deliver innovative, effective and friendly IT services to all members of the College. Moreover, we hope to have a good partnership with all units to provide quality services to our students. Please also feel free to contact Jackie Siu, Associate Head of IT, (37460834 Jackie.Siu@cpce-polyu.edu.hk ) for any enquiry.